iPhone XS Soft OLED Screen Replacement with Digitizer
Delivery Charges:
- A shipping fee of R79 applies on all orders
Processing and Delivery Times:
- Handling Time: Please allow 1-3 working days for us to process and quality-check your order.
- Delivery Time: Expect delivery within 7-15 working days via our trusted private couriers. If delivery to your address isn’t possible, your order will be redirected to the nearest PAXI collection point.
Order Updates and Tracking:
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification:
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions:
- We currently ship only within South Africa.
Returns and Compensation:
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes:
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Additional Information:
- Shipping Calculations: Shipping costs are calculated at checkout based on your order details.
- Regional Delivery Times:
- Major Cities: Delivery within 1-5 working days.
- Other Areas: Delivery within 7-15 working days.
Product Details
Restore your iPhone XS to its former glory with this high-quality soft OLED screen replacement with digitizer. This complete assembly includes both the LCD and touch screen, ensuring a seamless repair process.
Before Installation:
- Test Before Installing: Before installing, connect the new screen to your iPhone XS's motherboard to ensure it functions correctly. Do not remove any protective film during testing. Ground yourself with an ESD (electro static discharge) strap to prevent static damage.
- Handle with Care: Screen replacements are fragile. Simulate testing with the phone disassembled before final installation. We are not responsible for damage caused during installation.
- Avoid Over-Bending: Be cautious not to over-bend the LCD cable (over 90 degrees) as this can cause display issues.
Key Features:
- Soft OLED Material: Enjoy vibrant colours and sharp contrast with the premium soft OLED screen.
- Complete Assembly: Includes both the LCD and digitizer for a hassle-free replacement.
- Refreshed Look: Replace your cracked or damaged screen for a like-new appearance.
- Perfect Fit: Designed specifically for the iPhone XS to ensure complete compatibility.
- Quality Tested: Each screen is rigorously tested before shipping to guarantee optimal performance.
Professional Installation Recommended: While DIY is possible, professional installation is highly recommended for best results. We are not responsible for any damage caused during installation.
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Delivery Process
Delivery Charges:
- A shipping fee of R79 applies on all orders
Processing and Delivery Times:
- Handling Time: Please allow 1-3 working days for us to process and quality-check your order.
- Delivery Time: Expect delivery within 7-15 working days via our trusted private couriers. If delivery to your address isn’t possible, your order will be redirected to the nearest PAXI collection point.
Order Updates and Tracking:
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification:
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions:
- We currently ship only within South Africa.
Returns and Compensation:
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes:
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Additional Information:
- Shipping Calculations: Shipping costs are calculated at checkout based on your order details.
- Regional Delivery Times:
- Major Cities: Delivery within 1-5 working days.
- Other Areas: Delivery within 7-15 working days.
Refunds & Returns
Duration:
- You have 7 days from receiving your item to request a return. Requests made after 7 working days from delivery will not be accepted.
Full Refunds:
- Damaged or Faulty Items: We offer a 100% refund if the product is damaged or faulty upon delivery.
- Incorrect Product Delivered: We offer a 100% refund, or we can send the correct product.
- Order Not Received: We offer a 100% refund if you did not receive your order.
- Missing Items: We offer a 100% refund for any missing item or component from your order, or we can send the missing components.
Return Conditions:
- To qualify for a return, items must be in the same condition you received them: unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is required.
Initiating a Return:
- Start Your Return: Email sales@evertrend.co.za to lodge your return request.
- Process: Include your order number, reason for return, and as much detail as possible to speed up the return/replacement process.
- LCD Screens: For LCD screens, ensure installation is performed by a professional to avoid warranty issues. Include an invoice image from the technician if the LCD is faulty.
- Return Approval: If your return is accepted, we’ll provide the return address. Items returned without a prior request will not be accepted.
Change of Mind:
- 'Change of mind' returns (e.g., ordered by mistake) are subject to a 15% handling fee. Return shipping must be handled by the buyer.
Misdescription:
- If the product differs from its description, contact us within 7 days of delivery for a full refund or the correct item to be sent.
Contact:
- For any return queries, email sales@evertrend.co.za.
Cancellation:
- Process: Email your cancellation request.
- Timing: Cancellations are only possible before the order has shipped. Once shipped, cancellation cannot occur.
- Post-Shipment Cancellation: Involves up to a 15% restocking fee, and the buyer must return the item(s) to the dispatch warehouse.
Damages and Issues:
- Inspect your order upon arrival and report any issues within 24 hours of delivery for defective, damaged, or incorrect items. We aim to resolve such issues promptly.
Exceptions / Non-Returnable Items:
- Non-Returnable: Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases, and spare parts installed in mobile phones.
- Sale Items and Gift Cards: Sales items and gift cards are non-returnable. Personal items must be unopened and in original packaging to qualify for a return.
Exchanges:
- For a different item, return the original and make a new purchase once the return is accepted.
Refunds:
- Notification: We will inform you once we’ve received and inspected your return.
- Approval: If the refund is approved, it will be processed to your original payment method. Transaction times may vary based on your bank or card issuer.