10x Samsung Galaxy S4 i9500 Front Glass Lens (Black)
Delivery Charges:
- A shipping fee of R79 applies on all orders
Processing and Delivery Times:
- Order Cut-Off Time: 2 PM South African Standard Time
- Processing & Handling: 1–3 Business Days (Monday - Friday)
- Transit Time: 6–12 Business Days (Monday - Friday)
Order Updates and Tracking:
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification:
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions:
- We currently ship only within South Africa.
Returns and Compensation:
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes:
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Contact Us:
50 Constantia Boulevard,
Johannesburg,
Gauteng,
1709,
South Africa
Email: sales@evertrend.co.za
Phone: +27 10 448 7027
Product Details
Before Installation Advice
Replacing your Samsung Galaxy S4 i9500 front glass requires careful handling. Before you begin:
- Test Before Installation: Don't remove any protective film or tags during testing. Be mindful of static electricity. Ground yourself with an ESD (electrostatic discharge) strap to prevent damage to your phone's components. Wear eye protection to guard against glass splinters.
- Simulate Testing: Carefully connect the new glass lens to your phone's motherboard and LCD. Power on to test functionality before full installation. If you encounter issues, contact us immediately. Do not force the installation.
- Avoid Over-Bending: Take care not to over-bend the LCD cable. Bending it beyond 90 degrees can cause a black display.
About this Product
This pack contains 10 replacement front glass lenses for the Samsung Galaxy S4 i9500 (GT-I9500). Revitalise your phone's appearance with a pristine new glass lens. Each lens is thoroughly checked for quality before shipping. While designed for a precise fit, professional installation is highly recommended for optimal results.
Key Features:
- 10x Front Glass Lenses for Samsung Galaxy S4 i9500 (Black)
- Restores your phone's appearance
- Precise fit for the GT-I9500 model
- High-quality replacement part
Please Note: While we provide comprehensive installation advice, we cannot be held responsible for any damage incurred during the installation process. Professional installation is strongly advised.
Delivery Process
Delivery Charges
- A shipping fee of R79 applies on all orders.
Processing and Delivery Times
- Order Cut-Off Time: 2 PM South African Standard Time
- Processing & Handling: 1–3 Business Days (Monday - Friday)
- Transit Time: 6–12 Business Days (Monday - Friday)
Order Updates and Tracking
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions
- We currently ship only within South Africa.
Returns and Compensation
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Contact Us
50 Constantia Boulevard, Johannesburg, Gauteng, 1709, South Africa
Email: sales@evertrend.co.za
Phone: +27 10 448 7027
Refunds & Returns
Duration:
- You have 7 days from receiving your item to request a return. Requests made after 7 working days from delivery will not be accepted.
Full Refunds:
- Damaged or Faulty Items: We offer a 100% refund if the product is damaged or faulty upon delivery.
- Incorrect Product Delivered: We offer a 100% refund, or we can send the correct product.
- Order Not Received: We offer a 100% refund if you did not receive your order.
- Missing Items: We offer a 100% refund for any missing item or component from your order, or we can send the missing components.
Return Conditions:
- To qualify for a return, items must be in the same condition you received them: unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is required.
Initiating a Return:
- Start Your Return: Email sales@evertrend.co.za to lodge your return request.
- Process: Include your order number, reason for return, and as much detail as possible to speed up the return/replacement process.
- LCD Screens: For LCD screens, ensure installation is performed by a professional to avoid warranty issues. Include an invoice image from the technician if the LCD is faulty.
- Return Approval: If your return is accepted, we’ll provide the return address. Items returned without a prior request will not be accepted.
Change of Mind:
- 'Change of mind' returns (e.g., ordered by mistake) are subject to a 15% handling fee. Return shipping must be handled by the buyer.
Misdescription:
- If the product differs from its description, contact us within 7 days of delivery for a full refund or the correct item to be sent.
Contact:
- For any return queries, email sales@evertrend.co.za.
Cancellation:
- Process: Email your cancellation request.
- Timing: Cancellations are only possible before the order has shipped. Once shipped, cancellation cannot occur.
- Post-Shipment Cancellation: Involves up to a 15% restocking fee, and the buyer must return the item(s) to the dispatch warehouse.
Damages and Issues:
- Inspect your order upon arrival and report any issues within 24 hours of delivery for defective, damaged, or incorrect items. We aim to resolve such issues promptly.
Exceptions / Non-Returnable Items:
- Non-Returnable: Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases, and spare parts installed in mobile phones.
- Sale Items and Gift Cards: Sales items and gift cards are non-returnable. Personal items must be unopened and in original packaging to qualify for a return.
Exchanges:
- For a different item, return the original and make a new purchase once the return is accepted.
Refunds:
- Notification: We will inform you once we’ve received and inspected your return.
- Approval: If the refund is approved, it will be processed to your original payment method. Transaction times may vary based on your bank or card issuer.