12V DC 5.5m Lift Brushless Water Pump 13L/min - Submersible
Delivery Charges:
- A shipping fee of R79 applies on all orders
Processing and Delivery Times:
- Order Cut-Off Time: 2 PM South African Standard Time
- Processing & Handling: 1–3 Business Days (Monday - Friday)
- Transit Time: 6–12 Business Days (Monday - Friday)
Order Updates and Tracking:
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification:
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions:
- We currently ship only within South Africa.
Returns and Compensation:
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes:
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Contact Us:
50 Constantia Boulevard,
Johannesburg,
Gauteng,
1709,
South Africa
Email: sales@evertrend.co.za
Phone: +27 10 448 7027
Product Details
Boost your water pressure with this powerful and efficient 5m Lift Brushless Motor Ceramic Shaft Core Booster Pump. Ideal for a wide range of applications, from boosting household water pressure and irrigation systems to powering electric vehicle cooling and computer water cooling systems. This versatile pump delivers a 13L/min flow rate and a 5.5m head with low power consumption (20W at 12V DC). Its brushless motor ensures long life and quiet operation, while the ceramic shaft offers superior wear resistance.
Key Features:
- Powerful Performance: 13L/min flow rate and 5.5m head.
- Energy Efficient: 20W power consumption.
- Durable and Long-lasting: Brushless motor with ceramic shaft.
- Quiet Operation: Reduced noise thanks to replaceable shock-absorbing silicone base.
- Fully Waterproof: Epoxy resin encapsulated stator and circuit board prevent leaks.
- Versatile: Wide range of applications including home boosting, irrigation, cooling systems, and more.
- Customisable: Voltage, head, and other parameters can be adjusted to meet specific requirements.
- Optional Speed Regulation: PWM, 0-5V analogue signal, or potentiometer speed control available.
- Amphibious Design: Suitable for both submerged and external use (inlet below water level).
Specifications:
- Voltage: 12V DC (7-14V range) / 24V DC (5-28V range)
- Power: 20W
- Flow Rate: 13L/min
- Head: 5.5m / 3m
- Current: See precautions below regarding operating current.
Package Includes:
- Submersible pump x 1
- Water pipe adapter (4mm to 6mm threaded port) x 2
- Stainless steel clamp (diameter 14-27mm) x 2
- Waterproof heat shrink tube terminal x 2
Precautions:
- This pump must be submerged or primed. Ensure the inlet is below the water level for proper operation.
- For continuous operation at temperatures above 65°C, consider pumps with power below 24W.
- Operating current will be 70-85% of the listed current when connected to a system.
- Flow rate is measured horizontally.
- Avoid running the pump dry for extended periods.
Delivery Process
Delivery Charges
- A shipping fee of R79 applies on all orders.
Processing and Delivery Times
- Order Cut-Off Time: 2 PM South African Standard Time
- Processing & Handling: 1–3 Business Days (Monday - Friday)
- Transit Time: 6–12 Business Days (Monday - Friday)
Order Updates and Tracking
- We’ll keep you updated on your order status via SMS and email.
Customs and Identification
- Customs Clearance: We handle customs through Evertrend.co.za's import license, usually without requiring your ID.
- Exceptions: If your ID is needed for customs, we’ll reach out to you directly.
- Privacy Assurance: Any ID information required is kept confidential, used solely for customs purposes, and accessed only by authorized personnel.
Shipping Restrictions
- We currently ship only within South Africa.
Returns and Compensation
- Return Policy: You can return items in new condition within 7 days for a refund, excluding shipping charges. Please contact us at sales@evertrend.co.za.
- Damaged or Incorrect Shipments: If you receive a damaged or incorrect item, report it within 7 days with proof for compensation. Contact us at sales@evertrend.co.za.
Duties and Taxes
- No Additional Charges: The price you see is the final price—no hidden costs or extra taxes.
Contact Us
50 Constantia Boulevard, Johannesburg, Gauteng, 1709, South Africa
Email: sales@evertrend.co.za
Phone: +27 10 448 7027
Refunds & Returns
Duration:
- You have 7 days from receiving your item to request a return. Requests made after 7 working days from delivery will not be accepted.
Full Refunds:
- Damaged or Faulty Items: We offer a 100% refund if the product is damaged or faulty upon delivery.
- Incorrect Product Delivered: We offer a 100% refund, or we can send the correct product.
- Order Not Received: We offer a 100% refund if you did not receive your order.
- Missing Items: We offer a 100% refund for any missing item or component from your order, or we can send the missing components.
Return Conditions:
- To qualify for a return, items must be in the same condition you received them: unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is required.
Initiating a Return:
- Start Your Return: Email sales@evertrend.co.za to lodge your return request.
- Process: Include your order number, reason for return, and as much detail as possible to speed up the return/replacement process.
- LCD Screens: For LCD screens, ensure installation is performed by a professional to avoid warranty issues. Include an invoice image from the technician if the LCD is faulty.
- Return Approval: If your return is accepted, we’ll provide the return address. Items returned without a prior request will not be accepted.
Change of Mind:
- 'Change of mind' returns (e.g., ordered by mistake) are subject to a 15% handling fee. Return shipping must be handled by the buyer.
Misdescription:
- If the product differs from its description, contact us within 7 days of delivery for a full refund or the correct item to be sent.
Contact:
- For any return queries, email sales@evertrend.co.za.
Cancellation:
- Process: Email your cancellation request.
- Timing: Cancellations are only possible before the order has shipped. Once shipped, cancellation cannot occur.
- Post-Shipment Cancellation: Involves up to a 15% restocking fee, and the buyer must return the item(s) to the dispatch warehouse.
Damages and Issues:
- Inspect your order upon arrival and report any issues within 24 hours of delivery for defective, damaged, or incorrect items. We aim to resolve such issues promptly.
Exceptions / Non-Returnable Items:
- Non-Returnable: Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids or gases, and spare parts installed in mobile phones.
- Sale Items and Gift Cards: Sales items and gift cards are non-returnable. Personal items must be unopened and in original packaging to qualify for a return.
Exchanges:
- For a different item, return the original and make a new purchase once the return is accepted.
Refunds:
- Notification: We will inform you once we’ve received and inspected your return.
- Approval: If the refund is approved, it will be processed to your original payment method. Transaction times may vary based on your bank or card issuer.